The logistics of order handling

Having taken up contact with us, a potential client first has to decide whether a real need for our services is given. Should this be the case, a meeting is then arranged between both parties. Funk, accompanied by an assistant, will visit the client, answer any possible technical questions relating to the project and will inspect the potential location of the object in question. He will film and take photographs of the location, specify where the deep-freeze container is to stand, examine power points and drainage and draw up a contract with the client. All costs incurred during this phase are borne by the client (business class tickets, hotels, expenses, daily allowance). Upon presentation of all the necessary documents (original invoice, bank guarantees if requested, verification of standing security from stress analyst), we will collect an advance payment of 50% of the final invoice amount. Funk and his assistant will then return to Germany. Two days prior to assembly, Funk and 5 - 11 members of staff will arrive on location to erect the sculpture prefabricated in the module assembly process at the workshop in Germany.
World-wide shipping is carried out using deep-freeze ocean-going containers, accommodating 38 specially manufactured, insulated roller containers made from wood and insulating material. This particular process was developed by Funk himself and has proved tried and trusted for many years.

Everything required for the overall perfection of the project is in this container (sub-constructions, water pumps, tools, scaffolding etc.).

On the day after successful order fulfilment, the remaining ice is disposed of at a location specified by the client and all items of equipment loaded into an empty container for return shipment to Germany. The customer will then pay the remainder of the invoice amount, company Funk takes leave of the client and everyone involved looks forward to the next time.